By Crescence is a platform that celebrates women with diverse cultural identities and life experiences, where we share tips on how to level up and navigate life on our own terms.
Our website address is: www.bycrescence.com
Data privacy and protection is very important to us for everyone who uses our products and services, and who entrusts us with their information. We have written this privacy notice so you can better understand how we collect data, what we do with it and how we look after it. We will tell you how long we keep data and what happens when we no longer need it. We will also outline what rights you have over your data and how we protect and facilitate those rights.
1. What personal information do we collect from you and why we collect them
We collect information:
- when you pay for any of our products or services
- when you register to receive our newsletter
- when you use our website
- when you attend any of our events
- if you comment on a blog post
- when you enter a competition
- if you contact us about a query or a complaint
We collect the following types of information:
When you use or subscribe to one of our services, such as purchasing a product, signing up to our email newsletter, entering a competition, making a comment on our blog posts, contacting us for general query or a complaint, we will ask you to provide information such as your name, email and/or postal address so that we can provide you with the services requested.
When you purchase a product or service from us, we will also ask you for your payment details in addition to your contact information, in order to secure payment and to authorise access to our products and services.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
2. How we use your personal information
We collect different types of information about people for a number of reasons:
- To provide personalised services unique to individual users
- To monitor and improve the services and products we offer
- To sell advertising space on our website. This helps us to keep our website free for people who visit them.
- To market products and services which we think would be relevant to you
When you sign up to our email newsletter, you are giving consent for us to use the email address provided to send you relevant content. You can withdraw this consent for the newsletter by unsubscribing at any time.
Social Media Advertising
We work with social media networks such as Facebook, Pinterest and Instagram to show you interest-based marketing content from our blog posts and products. Data collected by these social media networks may also be anonymised and used in aggregate to help improve the quality and effectiveness of our websites and marketing efforts.
You can limit this kind of tracking and profiling by going to your account settings of Facebook, Instagram and Pinterest. You can also find out more about cookies we use on our website by reading our Cookies policy below.
Delivery of goods and services / Customer account management
We will use the information you have provided for the provision of goods and/or services that you have requested and to communicate with you about those products and services.
Please note too, that when you buy something from us – such as a product or a ticket to an event – we may contact you about your registration details, to manage the account you have with us, or to provide customer service. This will be the case even if you have opted-out of, or declined to consent to, receiving promotional emails.
When you enter one of our online competitions, we will process your information for the purposes of picking a winner. If you have opted-in to receiving information from us about our products and services, we will use the information you provide to make sure we offer you relevant products and services. If you have opted-in to receive news and offers from any competition sponsors, we will share your information with them.
Further details about this is outlined in the “who do we share information with” with section.
We may collaborate with partners from the world of beauty, travel and retail so that we can present you with some interesting offers and opportunities by either email. You will only ever receive partner messages from us if you have actively given permission. We won’t disclose your personal information to anyone, the messages will come from us and you can unsubscribe at any time from these messages.
Customer queries and complaints
We process any information you provide when dealing with any complaints or enquiries made by you or legally on your behalf.
3. Legal bases for data processing
The law on data protection sets out several different reasons why a company may collect and process your personal data and it is one of our duties to make sure you understand which of these lawful bases we are using to process your data.
In specific situations, we can collect and process your data with your consent:
- When you sign up to any editorial newsletter
- When you tick a box to receive email from By Crescence about news and offers
- When you tick a box to consent to receive email from By Crescence on behalf of our partners
- When you give us your details to enter a competition
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests:
- We personalise the marketing content we provide you
- If you have bought a product or service from us, we will also use your details to send you direct marketing information by email, telling you about products and services that we think might interest you
- We will only use legitimate interest after we have properly evaluated the data processing and conducted a necessary balancing test. We will also give data subjects the right to object to the processing at any time.
If the law requires us to, we may need to collect and process your data.
For example, we can pass on details of people involved in fraud or other criminal activity affecting us to law enforcement.
4. Who we share your data with
We may share your personal information:
If all or any of our assets were to be sold to another business, the personal data relating to that title (eg newsletter subscriber list) would be transferred to the new business owner.
We work with service providers to perform some tasks on our behalf. This might include analysis, payments, marketing, identity management, IT services. This may include personal information and non-personal site usage information to provide aggregate demographics on our audiences. We may share your personal data with these providers to perform the necessary tasks. However, they are obliged not to disclose or use it for any other purposes. Any third-party processing of your data on our behalf will be subject to security and confidentiality obligations consistent with this privacy notice and applicable law.
Law enforcement organisations
Under certain circumstances we may occasionally be required by law, court order or governmental authority to disclose certain types of personal information and we reserve the right to comply with any such legally binding request.
With your explicit permission, we may share your information with other companies we are working with, such as competition sponsors. Whenever we share your information with another company, we will always ask for your permission, will name the company and will always be clear that your information will be shared with another organisation.
5. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
We will retain your personal information for as long as necessary to provide the individual service/s you have requested, while taking into account any legal requirements and tax and accounting rules. We do not store customer data for longer than 6 years after the last purchase.
Where you sign up to receive email marketing from us we will retain your e-mail address after you ‘opt-out’ of receiving emails to ensure that we continue to honour and respect that request. To unsubscribe from marketing emails at any time, please click on the unsubscribe link at the bottom of any marketing email and update your account preferences. You may also use our preference centre to update what postal or email communications you wish you receive from us.
In some circumstances you can ask us to delete your data: see ‘Your rights’ below for further information.
We may sometimes use the data you share with us, and that we collect about you when browsing our websites and products, to personalise our services and to tailor marketing content. For example, we may use information you have provided to send you information about products we think you may be interested in. If you do not want to receive this material, you can unsubscribe at any point.
7. Cross-border transfers and security
We make sure that we have appropriate security measures to protect your information and make sure that, when we ask another organisation to provide a service for us, they have appropriate security measures and follow the same high standards of security and data protection as we do.
If we or our service providers transfer any information out of the European Economic Area (EEA), it will only be done with the relevant protection (stated under UK law) being in place.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
10. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
11. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you wish to see what information we hold on you, you may send us what is called a Subject Access request by email: firstname.lastname@example.org. We will require photocopies of two pieces of identification. We will respond within 30 days of receipt of your request. There is no cost to you in requesting to see your data, but please note that we reserve the right to charge you if you make subsequent requests.
We offer the opportunity to amend your personal information by contacting us using the details below.
If you wish to cancel all communications with us, we can anonymise or de-identify your data. Please contact us using the details below. Please make sure you inform us of all email accounts, profiles, names etc that you may have used with us that you wish to erase.
You can opt-out or restrict the processing of your data by:
- Amending your cookie settings in your browser
- Unsubscribing from email communications by contacting us on email@example.com
If you are unhappy with the way we have collected and are using your personal data please do not hesitate to contact us, using the contact details below or by contacting us at firstname.lastname@example.org
You have the right to complain to a supervisory authority. In the UK this is the Information Commissioner’s Office.
- How to contact us
Thank you for reading our Privacy Notice. If you would like to contact us to understand more about our privacy notice or wish to contact us concerning any matter relating to individual rights and your personal information, then please email or write to us at:
The Data Controller
By Crescence Ltd
20-22 Wenlock Road
London, N1 7GU
This policy outlines what cookies and similar tracking technologies our websites use, how we use them and information on how to opt out of these cookies if you wish to do so.
What are cookies?
Cookies and similar tracking technologies, such as tags, scripts and beacons, are small pieces of code (referred to as cookies hereafter) that are stored on a device (computer, mobile phone, tablet etc) and enable a website to “personalise” itself to users by remembering information about the user’s visit to the website.
Cookies are used to collect information, where available, about your device, your IP address, operating system and browser type and how you have interacted with our website.
While cookies are used to identify users and devices, they only ever collect non-personal information such as IP addresses, device IDs. If the data cookies collect are ever merged with any other information with which you have provided us, such as email addresses, these are anonymised in such a way that identification to actual people is impossible.
1. Why do we use them?
Store any preferences you have made and display content to you in a more personalised way
Evaluate our website’s advertising and promotional effectiveness
Gain insight into the nature of our audience so we can tailor our content accordingly
Provide interest-based advertising on our website which are tailored to your interests and preferences
We will always make sure our websites contain clear and easy to find information about our cookies.
2. What types of cookies do we use?
Per-session cookies – We only use these while you are visiting our website and they are deleted when you leave. They remember you as you move between pages, for example recording the items you add to an online shopping basket. They also help maintain security.
Persistent cookies – These cookies stay on your computer until they expire or are deleted. We set automatic deletion dates so that we don’t keep your information for longer than we need to.
First and third-party cookies – Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user – the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third-party cookie.
Below is a full list of all the different third-party cookies that we use:
|Google Analytics, Google AdSense, DoubleClick||Site analytics (Google Analytics)||Google (www.google.com) operates the Google Display Network: a collection of millions of websites and mobile applications that are powered by display advertising, including many Google services like YouTube. Google also operates the DoubleClick digital advertising platform: the ad technology foundation to create, transact, and manage digital advertising for the world’s buyers, creators, and sellers. To learn more about how Google collect and use information for online advertising, please visit http://www.google.com/intl/en/privacy.html|
|Pinterest for Business||Social media||Pinterest lets you organize and share all the things you find on the web. People use pinboards to plan their weddings, decorate their homes, and organize their favourite recipes. http://pinterest.com/about/privacy/|
|Instagram for Business||Social media||Instagram for Business is a social media platform owned by Facebook that enables us to promote our content and products to visitors via our social media page that are linked to our blog.|
Through the platform we gain insights into the number of visitors on our page, what people liked the most, and whether they click on links contained in our bios and like.To find out more about Instagram data policy, please visit: https://help.instagram.com/155833707900388
|Facebook Connect||Social media||Facebook Developers is a social media platform that allows Facebook users to create Social Plugins, Graph APIs, and Social Channels, that enables websites to provide engaging social experiences to their users. https://www.facebook.com/about/privacy/|
|WooCommerce Google Analytics||E-commerce platform plugin||Track basic customer data including sessions, users and events with Universal Analytics.Integrate Enhanced E-Commerce Analytics to get basic eCommerce data, including cart actions and product views.Exclude visits from administrators to get a more accurate picture of customer data.Support for Display Advertising.|
3. Opting out of cookies
Please note that our website may not work correctly if you change certain preferences, such as disabling all cookies.
Please also note that after applying these settings, you will continue to receive advertising, although it may not be tailored to your likely interests using information collected from cookies and similar technologies on your device.
ow to configure your browser settings to reject cookies. Please note, disabling these types of cookies won’t turn off advertising on our websites and the advertising you see may be less relevant to you.
Third Party Cookies. If you would like to opt-out of third-party cookies, here are some options:
If you would like to opt-out of receiving personalised ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI), or who follow the Digital Advertising Alliance’s (DAA) Self-Regulatory Principles for Online Behavioral Advertising, you can by visiting the opt-out pages on the NAI website and DAA website.
Google provides a suite of tools to control its cookies:
Google Analytics, which is a tool used to track and report website traffic, provides an out-out browser add-on
Google Safety Centre has a tool where you can control the ads you see on Google and control the data used for serving ads to you.
If you wish to block other cookies, including those being served by companies that are not part of the NAI or the DAA, most browsers allow you to manage cookie settings. These settings can usually be found in the ‘Settings’, ‘Options’ or ‘Preferences’ menu of your browser.